Step 6 of Building a Better Business

Anna Stubbs • August 2, 2023

Be a better leader; build a strong workplace culture

Being a better leader and building a strong workplace culture is crucial to having a better business.



Have you ever considered whether your workplace is toxic? With the average person spending more than 40,000 hours of their life at work, a workplace should be an enjoyable place to be.

We all have bad days, but if the following bells ring… your workplace may be toxic.

1. A lack of trust between owners and the team.
Is there a sense of ‘us’ and ‘them’? Everyone should feel part of the team.

2. No Core Values.
Or, worse still, Core Values which aren’t being lived into.

3. After meeting meetings.
Those chats after a meeting where team members go on to discuss the meeting or criticise decisions made.

4. Highly stressful interactions.
Disagreements will happen from time to time, but these should be the exception, not the norm.

5. Team members and owners mistreating each other.
They may be working in self-serving ways rather than benefiting the team and business.

6. No team buy-in to the core purpose or the business's goals.
Or, an absence of purpose or goals completely.

To create a stronger and happier workplace culture, consider the following points:

  1. Develop your Core Values, with help from your team.
  2. Define your purpose; why you exist for your customers - and make it clear to your team how their roles deliver on your purpose.
  3. Make your Core Values and purpose highly visible so your team know them and hold each other accountable to living into them.
  4. Set annual and 90 day goals for each team member so that the sum of the individuals’ goals can deliver on your overall Business Plan.
  5. Celebrate success and recognise team members for great performance.
  6. Meet regularly with the team and give everyone the chance to be heard.
  7. Avoid being held ransom by toxic employees by showing them the ‘door of opportunity’.


A toxic culture will inhibit the success of your business. Take an honest look at your culture and make changes to help build a strong workplace culture.


Need help developing your Core Values or your purpose? We can help!


“Culture eats strategy for breakfast.” - Peter Drucker

5 things your balance sheet can tell you about your finances

By Anna Stubbs • February 25, 2026
Chances are you’ve heard of the accounting term ‘balance sheet’. But what is a balance sheet? And what does it tell you about your finances? Your balance sheet is a financial statement that provides a snapshot of your company’s financial position at a specific point in time. It’s an overview of your finances that details three key elements of your accounting. 

The importance of regular bank reconciliations

By Anna Stubbs • February 25, 2026
A Bank reconciliation involves a comparison of your sales and expense records against the record your bank has. It is a critical financial process to identify and rectify any discrepancies or errors between your internal financial records with the transactions recorded in your bank statement. Bank reconciliations keep your bookkeeping accurate and can help lower your tax, alert you to fraud, and allow you to track costs. They are essential for several reasons: Firstly, they help detect and prevent fraudulent activities or errors, such as unauthorized transactions or bank fees. Secondly, they provide a clear picture of your actual cash position, allowing for better cash flow management and informed financial decision-making. Thirdly, by reconciling regularly, you can also identify any outstanding checks or deposits that haven't cleared, ensuring that you have an up-to-date understanding of your financial health. It can take a lot of time to do it manually, but there is plenty of software to make the process easier. It's important to do it regularly so you recall the correct details. To learn more about how to perform a bank reconciliation and its importance, you can read this guide from Xero. If you need further assistance please talk to us, we can help.

How to improve UK business confidence

By Anna Stubbs • February 25, 2026
“Our data shows more clouds have gathered over business confidence, and the outlook for SMEs in 2026 is unsettled.” “Firms tell us they are worried about tax, struggling to invest and fear they’ll have to put their prices up in the months ahead.” David Bharier, Head of Research at the British Chambers of Commerce