meet the team

MANAGING DIRECTOR

Steve is one of the two founder partners of The Chartwell Practice Limited and has over 35 years’ experience in working with clients to help them to get the best out of their business. He is the Managing Director of the practice which means running our business as well as dealing with both existing and potential clients. Steve is Finance Director and also takes responsibility for client development. 

Steve is married to Kate with two daughters and enjoys family time as well as most sports, particularly football – being a lifelong supporter of Leicester City. 

DIRECTOR & TAX SPECIALIST

Having completed his Chartered training with the business, Martin became a partner of the practice in 2006. Now Martin is a director and tax specialist, heading up the professional and technical side of Chartwell. He works to deliver the very best tax advice and wealth planning services to our clients. He also has particular expertise in business acquisition and restructuring, preparing businesses for sale and planning for exit or retirement.

Martin is married to Anna, they have two sons and he enjoys football refereeing in his spare time.

PRODUCTION DIRECTOR

The Chartwell Practice is delighted to have appointed Becky Hayles as a Director of Production in 2024. Becky joined the practice back in 2016 and trained via AAT and then progressed to the Chartered Accountancy ICAEW training qualification, completed in 2022. 

Becky's hobbies and interests include spending time with her family and friends, shopping, and going on long walks with her dogs.

MARKETING & HR DIRECTOR

Anna has worked for the business from the start and is now Marketing director and HR director for the business. Anna is also involved in personal tax work in our compliance department and works on client communication and promotion of our services.

Anna is married to Martin with two sons and the newest member of the family, Hank the dog, who can sometime be seen in the office. Anna enjoys being with her family, running and craft hobbies.

CLIENT SERVICES MANAGER & FRONT OF HOUSE

Caroline has been welcoming and assisting our clients as part of our client service and front of house team since 2003. She is at the forefront of our business being the first point of contact for everyone that calls, comes to see us, or has a query, and she provides a wide range of support to clients and the rest of the team to keep the business running smoothly. Caroline also runs our Company Secretarial services to clients.

Caroline enjoys time spent with her family, running, yoga & trips to the theatre.

PLANNING & OPERATION

Miranda joined the business in 2017 in our then payroll department. Her role has developed as the business has changed over the years, and now Miranda coordinates all the workflow planning for the business and develops our systems and processes. She is also part of our accounts support team and works on bookkeeping and other aspects of compliance work.

ACCOUNTS AND CLIENT SUPPORT

Rachel is a key part of our accounts team providing client support. Rachel is AAT qualified (Association of Accounting Technicians), and her years of experience working at Chartwell, and previously at an accounts role in industry, provide valuable knowledge to share in helping and advising clients. Rachel is married with two daughters. She enjoys family time, especially holidays and time with her dog.

CLIENT ADVISOR - TRAINEE CHARTERED ACCOUNTANT

Hanna joined us an accountancy apprentice in 2019 and has worked in the accounts team whilst successfully completing her AAT qualifications. Hanna has gone on to continue her studies and is now part way through the ICAEW (Institute of Chartered Accountants in England and Wales) qualification to become a Chartered Accountant. 

CLIENT ADVISOR – MAAT

Amy joined the team in 2021 as an apprentice and has since very successfully completed her studies to become a professional member of AAT (Association of Accounting Technicians). Amy works in our accounts team providing support for clients and applying the knowledge she has gained in her qualification.

ACCOUNTANCY APPRENCTICE

We are pleased to welcome our newest team member Leo, joining Team Chartwell in August 2024.

Leo is starting his training with us taking on the accountancy apprenticeship route which combines a day per week AAT study with 4 days at work.

Leo will be assisting the rest of the team with tasks and supporting clients with queries as he gains skills and experience.

OFFICE POOCH

Loves long walks on the beach and regular treats.